Information about GOOD AT

Privacy policy

Privacy statement

The following is the Privacy statement for the GoodAt services and site(s) provided by Good At, L.L.C. (the “Company”). Here we describe how we collect, use, and handle your personal information when you use our websites, software, and services (“Services”).

Accepting the privacy policy

  • In order for GoodAt to exist and provide you with the Services, it is necessary that we collect your personal information. By accepting our Terms of Use (link to terms of use), you are confirming that you have read and understand this policy, including how and why we use your information. If you don’t want us to collect or process your personal information in the ways described in this policy, you shouldn’t use the Services.

Information collected

  • To use the Services, either as a buyer or seller, we may require or otherwise collect information that identifies you as a specific individual and can be sued to identify or contact you (“Personal Information”). These include but are not limited to name, e-mail address, company affiliation, billing address, physical address, phone number, and/or social media contact information.

  • If you use the Service to make or receive payments, we will also collect certain payment information, such as credit card, PayPal or other financial account information, and billing address.

  • This is a general audience Service and intended for users that are 18 years of age and older. We do not knowingly collect Personal Information from anyone younger than age 18. If we become aware that a child younger than 18 has provided us with Personal Information, we will use commercially reasonable efforts to delete such information from our files. If you are the parent or legal guardian of a child younger than age 18 and believe that GoodAt has collected Personal Information from your child, please contact us at:

  • We also may collect information such as zip codes, area codes, demographic information, and information regarding your use of the Service.

  • We collect the following personal information from you about your contacts or friends: Email address, and/or name when you provide it to us for the purpose of inviting them to use the Services.

  • We may also receive information from third parties about you, if we do, it will be used in the manner explained in this Privacy Policy.

  • We and our third party service providers, including analytics and third party content providers, may automatically collect certain information from you whenever you access or interact with the Service. Automatically collected information may include, among other information, the browser and operating system you are using, the URL or advertisement that referred you to the service, the search terms that you entered into the search engine that lead you to the service, areas within the Service that you visited and other information commonly shared when browsers communicate with websites. The information we collect also includes the Internet Protocol (“IP”) address or other unique device identifier (“Device Identifier”) for any device (computer, mobile phone, tablet, etc.) used to access the Service. A Device Identifier is a number that is automatically assigned or connected to the device you use to access the Service, and our servers identify your device by its Device Identifier. Some mobile service providers may also provide us or our third party service providers with information regarding the physical location of the device used to access the Service.

  • In addition, we and our marketing partners, affiliates, analytics, and service providers may use a variety of other technologies (such as tags) that collect similar information for security and fraud detection purposes and we may use third parties to perform these services on our behalf.

  • All collected information from registered or non-registered users may be aggregated. This includes usernames, which are considered non-Identifying information. Usernames are made public through the Service and are viewable by other users.


User Profiles and listing

  • Each user profile, consists of information about you, and may include Personal Information, photographs, examples of your work, information on work previously performed via the Service and outside the Service, skills, certifications, hourly pay rates, feedback/rating information and other information, links to your social media and/or business accounts, including your username (“Profile”).

  • The information in your Profile may be visible to all users and the general public. You may edit certain information in your Profile via your account.

  • If, in any case, you believe that an unauthorized profile has been created about you, you can request for it to be removed by contacting us at


  • Users whether they are buyers or sellers may contact each other through the Services. The users participating in these communications will also be “data controllers” with respect to these communications.


Public forums or blogs

  • The Services may provide the opportunity to participate and/or post content, comments, questions or other content on third party public forums or blogs. Participation and content on these platforms will be governed by the Terms and Services, and Privacy Statement of those third party providers.



  • User testimonials may be made publicly available on our Service, in addition to other endorsements, without consent if de-identified. We will only post your testimonial along with identifiable information such as your name, with your consent. If you wish to update or delete your testimonial, you can contact us at



  • If you choose to post a listing on the Services, the contents of these listings will be viewable to the public. These listings include information such as cost, location, rating information and other information explaining the services that are being offered.



  • Feedback from Service users regarding their experience in working with other Service users is collected and is publicly viewable via the Service.


Sharing Service content

  • If you choose to “like” or share Service content, or to otherwise share information from or via our Service with a third party site or service, that information may be publicly displayed, and the third party may have access to information about you and your use of our Service (and we may have access to information about you from that third party).

  • These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with third parties through a third party social networking service (“SNS”) or similar features are governed by the respective privacy policies of those third parties.


Social Networking Services

  • You may register directly with the Service or by using a social networking service.

  • You may register to join the Service directly via the Service or by logging into your account with a third party social networking service (“SNS”) via our Service (e.g., Facebook, Google and other third party services that let you sign in using your existing credentials with those services).

  • If you choose to register via an SNS, or to later link your account with the Service to your account with an SNS, we will use the Personal Information you have provided to the SNS (such as your name, email address, gender and other information you make publicly available via the SNS) to create your account.

  • The information we collect from and through an SNS may depend on the privacy settings you have set with the SNS and the permissions you grant to us in connection with linking your account with the Service to your account with an SNS.

  • Personal Information an SNS has about you is obtained by the SNS independent of our Service, and GoodAt is not responsible for it.

  • By using SNS to register or linking an account to an SNS, you represent that you are entitled to use the account for this purpose without breaching the terms and conditions that govern the SNS and without obligating GoodAt to pay any fees or making GoodAt subject to any usage limitations imposed by such SNS

  • If your SNS account terminates, then functions enables through the link between your GoodAt account and your SNS account will terminate as well.


Third Party Analytics Providers, Ad providers and similar parties

  • GoodAt works with (or may in the future work with) network advertisers, ad agencies, analytics service providers and other vendors to provide us with information regarding traffic on the Service, including pages viewed and the actions taken when visiting the Service; to serve our advertisements on other web sites, within mobile apps and elsewhere online; and to provide us with information regarding the use of the Service and the effectiveness of our advertisements.

  • These third party service providers may collect certain information about your visits to and activity on the Service as well as other websites or services, they may set and access their own tracking technologies on your device (including cookies and web beacons), and may use that information to show you targeted advertisements. Some of these parties may collect Personal Information when you visit the Service or other online websites and services.

  • We may also share certain Non-Identifying Information with these parties, in connection with the services they provide to us.


Links to other sites

  • GoodAt provides the opportunity for Users to list links to other websites as part of their Profiles.

  • The Services may contain other links to other websites, not provided by Users.

  • If you choose to click on a third party link, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices.

  • We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you.

  • We encourage you to read the privacy policies or statements of the other websites you visit.


Data Controllers

  • If you are a seller using our Services, you may receive certain user personal information and will determine what to do with the information. This means you process personal information (for example, buyer name, email address, and shipping address) and, to the extent you do so, under EU law, you are an independent controller of data relating to other users that you may have obtained through the Services.

  • If you receive or process user personal information, you are responsible to complying with all relevant legal requirements. This includes applicable data protection and privacy laws that govern the ways in which you can use a user’s information. Such laws may require that you post, and comply with, your own privacy policy, which must be accessible to the users that you interact with and compatible with this Privacy Statement and the GoodAt Terms of Use.

  • Both the Company and sellers process users’ personal information (for example, buyer name, email address, and shipping address) and are therefore considered separate and independent data controllers of buyers’ personal information under EU law. That means that each party is responsible for the personal information it processes in providing the Services. For example, if a seller accidentally discloses a buyer’s name and email address when fulfilling another buyer’s order, the seller, not the Company, will be responsible for that unauthorized disclosure.  

  • If, however, the Company and sellers are found to be joint data controllers of buyers’ personal information, and if the Company is sued, fined, or otherwise incurs expenses because of something that you did as a joint data controller of buyer personal information, you agree to indemnify the Company for the expenses it occurs in connection with your processing of buyer personal information.


Use of the information collected

  • To provide and improve the Service, complete your transactions, and address your inquiries, process your registration, verify the information you provide is valid, and for compliance and internal business purposes.

  • To contact you with administrative communications, newsletters, marketing or promotional materials (on behalf of GoodAt or third parties) and other information that may be of interest to you.

  • To tailor content we display to you and offers we may present to you, both on the Service and elsewhere online.

  • To administer and develop our business relationship with you and, if applicable, the corporation or other legal entity you represent.

  • To enforce and comply with the law, including to conduct an investigation, to protect the property and rights of GoodAt or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, fraudulent, unethical or legally actionable activity.


Withdrawing consent

  • You can chose to not consent to our collection and use of your data as described in this Privacy Statement by not using the Services or by permanently closing and deleting your account, through your account settings.

  • If your account does not have any open issues such as unpaid bills, unfulfilled orders, unresolved cases, or policy violations, you will receive an email with instructions to confirm your deletion request. This process may take up to approximately two weeks after which your account will be deleted to the extent permitted.

  • Depending on which of our Services you've used, we may be required to retain certain information for legal, regulatory, tax, security, or compliance reasons for a limited period of time, after which it will be deleted.

  • This deletion is permanent, and your account cannot be reinstated.


Changes to this policy

  • GoodAt may update the Privacy policy at any time and any changes will be effective upon posting.

  • If we believe that the changes are material, we’ll definitely let you know by doing one (or more) of the following: (1) posting the changes through the Services or (2) sending you an email or message about the changes. That way you can decide whether you want to continue using the Services.

  • You are responsible for reviewing and becoming familiar with any changes. Your use of the Services following the changes constitutes your acceptance of the updated Privacy statement.


Contacting us

  • If you have any questions about the Privacy Statement, contact us at